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FAQs

QWho can order from Midwest Veterinary Supply?

A. All accounts must have completed an application and submitted a valid U.S. veterinary license to place an order. The applicant may not be associated with any business or organization that resells or consumes veterinary products outside of an established veterinary client patient relationship.  To open a new account, simply click on the "Open an Account" button to get started.

Q. How do I access the Midwest Veterinary Supply website to place orders online?

A. You must have an active account number to start the process.  Simply click the "Need a Log in" button.  Fill out the online form and select submit.  An email confirmation with your log in information will follow within the next two business days.

Q. Will all my orders ship and bill through Midwest Veterinary Supply?

A. Most orders will ship and bill through us, but there are some exceptions such as some Agency products, Wedgewood Pharmacy orders and others.  These exceptions are noted with an icon or text during the online ordering process. If ordering by phone, please ask your Inside Sales Representative for shipping and billing information.

Q.  How does the online ordering process work?

A. Your submitted online order will be immediately reviewed by your Inside Sales Representative who will then release it for processing. For questions regarding an online order, please contact your Inside Sales Representative for assistance. 

Q. How do I change my user name and/or password?

A. The contact person on file or the decision maker for the clinic must contact the online support staff at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-866-770-7044 to make changes.