Wendy S Myers - What Millennial Clients Want from Your Veterinary Clinic


Wendy S Myers - What Millennial Clients Want from Your Veterinary Clinic
Thu, 15. June 2017


Midwest Veterinary Supply


Communication Solutions for Veterinarians
Wendy S. Myers

WEBinars for your entire team
1 hour CE credit

What Millennial Clients Want from Your Veterinary Clinic

June 15th, 2017

12:00 PM and 3:00 PM ET

Communication Solutions for Veterinarians offers webinars that let you train your entire team for an affordable price. Join us for live 1-hour webinars on the third Thursday of each month at 12:00 PM and 3:00 PM Eastern time. If your team isn't available on a webinar date, buy the archived session and then set a training date that fits your schedule. Use promo code MIDWEST to save $10 off monthly $99 webinars or promo code MIDWESTANNUAL to save $120 off the annual practice membership.

Live webinar on June 15, 2017 at 12 and 3 p.m. ET. Available on-demand after June 16, 2017. Now the majority demographic, millennials are the largest pet-owing group and spend more on veterinary care. Millennials live on their mobile devices, rely on reviews before buying and want to have an emotional connection with your hospital and its mission. They check their smartphones 43 times a day.

Each webinar includes:

  • Live and recorded webinar
  • Handout
  • 1 hour CE credit
  • Test
  • CE certificate
  • Unlimited playback of recorded webinar

What you'll learn:

  • Take a consultative approach because millennials love effective teachers
  • Be forward-looking, mapping out healthcare plans for pets
  • Take time to bond with them, keeping notes on hobbies, interests and family
  • Communicate in millennials’ preferred platforms of apps, texts, social media and mobile-friendly websites
  • Engage with millennials on social media
  • Set up a YouTube channel and publish regular videos because millennials prefer videos over handouts
  • Offer appointment and refill requests through your mobile-friendly website and app
  • Implement loyalty and frequent visitor programs
  • Participate in community and charity events that show you give back to animal causes

2017 Annual Webinar Membership