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Wendy S. Myers -Communication Solutions: Get Clients To Accept Diagnostic Tests

Event

Title:
Wendy S. Myers -Communication Solutions: Get Clients To Accept Diagnostic Tests
When:
Thu, 20. September 2018
Category:
Webinars

Description

Midwest Veterinary Supply

teams up with

Communication Solutions,

Wendy Myers, CVJ

to bring you

Get Clients to Accept Diagnostic Tests

September 20, 2018

12 and 3 p.m. ET



Description:

Live webinars will be on Sept. 20, 2018 at 12 and 3 p.m. ET. Available on-demand after Sept. 21, 2018. What's good for the health of your patients is good for the health of your practice. Laboratory services could comprise 20% to 25% of your gross income. Your entire team needs to have confident conversations about preventive screening, sick-patient workups and preanesthetic testing. What you'll learn:

  • Understand local prevalence data and how to teach clients about risk factors
  • Use repetition of the message from the receptionist, technician and veterinarian to gain acceptance
  • Avoid wiggle words that could kill compliance
  • Get scripts to explain the value of preventive diagnostics, including early detection screening, intestinal parasite testing, heartworm/tick testing, urinalysis, and feline leukemia/FIV/feline heartworm testing
  • Explain preanesthetic testing and your anesthetic protocols
  • Share lab results to increase clients' understanding and show value for diagnostic testing

1 hour of CE Credit.