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Communication Solutions: Be An Efficient, Energetic Receptionist

Event

Title:
Communication Solutions: Be An Efficient, Energetic Receptionist
When:
Open Date
Category:
CE Training Opportunities

Description

Midwest Veterinary Supply

presents

Be An Efficient, Energetic Receptionist

1 Hour CE Credit


Continuing Education by Communication Solutions

Overview

Get tips to be a great receptionist while getting tasks done. Discover tricks to improve your productivity while engaging an “I got this!” attitude. What you’ll learn:

  • Have a consistent phone greeting and respect the hold button
  • Share your Golden Retriever attitude with callers and visiting clients
  • Be a bridge between clients and medical teams
  • Know how to backpedal out of time-sucking conversations
  • Streamline check-in and checkout and utilize a phone room
  • Handle late clients with efficient fixes